Website Policies

Privacy Policy

At Pragati Electricals, we respect your privacy. We collect minimal data like name, contact details, and address to process orders and improve services. Your information is never sold or misused. Cookies may be used to enhance user experience. All data is stored securely, and you can reach out to request data removal or updates at any time.

Terms and Conditions

By using our website, you agree to follow our terms. Product prices and availability are subject to change without notice. We strive for accuracy, but errors may occur. Customers are responsible for providing correct delivery details. All content on this site is the property of Pragati Electricals and cannot be used without permission.

Cancellation and Refund

Orders can be canceled within 24 hours of placement or before dispatch. Refunds are issued within 7 working days to the original payment method. Opened or used products are not eligible for return. In case of damaged or wrong delivery, please contact us within 48 hours for resolution.

Shipping and Delivery

We deliver across Patna and selected nearby areas. Orders are usually processed within 2-3 working days. Delivery times may vary based on location. Standard delivery charges apply. We ensure proper packaging and handling of all products. In case of delay, customers will be notified promptly.